EMAIL-ONLY SUPPORT
Contact GameCompletion
There is no in-app chat and no phone line. The address below is the inbox for checklist corrections, site bugs, privacy questions, and notices from rights holders. It is not player support for Elden Ring, Hollow Knight, Steam, or a console account.
Last updated October 21, 2026
Support email
That mailbox is read by the person who maintains this site. There is no ticket portal. If you do not hear back within a week, send one follow-up with the same subject; extra copies of the same report slow the queue down.
What to include so we can act
A useful message names a page and a fact. “The Hollow Knight list is wrong” is not enough. “On /hollow-knight/charms/ the Grimmchild row still shows as missing after I marked the Grimm Troupe charm” is enough to check.
A missing or wrong checklist item
Name the game, the page URL, the objective as it appears in-game, and what the list currently shows. A region or boss-room hint helps more than a screenshot of your entire desktop.
A bug in filters, save, export, or import
Include the browser and device, what you clicked, and what you expected. If import failed, say whether the file came from this site’s Export button. You do not need to attach the JSON file unless the IDs are required to reproduce the error.
Privacy, terms, or a rights-holder request
Write with the relevant URL. Trademark and takedown messages are read first. Privacy questions about local storage, email retention, or deletion of a thread we hold also belong here.
What we can help with
We can correct an objective name, add a missing row, fix a filter that hides the wrong set, and repair export or import behavior on this site. We can explain how local storage works, point you to Reset and Export on a game page, and delete an email thread we still have if you ask.
Start from the game hub if you only need the tracker itself: Elden Ring checklist or Hollow Knight tracker. Category pages such as Elden Ring bosses, Hollow Knight bosses, and Hollow Knight charms share progress with those hubs in the same browser.
What we cannot do
- Restore checklist progress that only existed in a browser you cleared, replaced, or blocked. We never receive that file unless you attach it.
- Read a PlayStation, Xbox, or Steam save, unlock a trophy, or reverse a ban or refund.
- Answer questions about in-game combat, builds, or patch notes except where they change whether an objective belongs on a list.
- Provide a mailing address, live chat, or same-day SLA. This is a small independent project, not a publisher helpdesk.
If your question is “how does this site save data?”, the privacy policy is the detailed answer. If it is “may I reuse these lists?”, see the terms of use. Background on why the checklists exist is on the about page.
Before you write about lost progress
Confirm you are on the same browser and device where you checked boxes. Private windows often drop local storage when they close. Another profile, another machine, or a tracking-prevention setting looks like an empty list even though the old checks are still on the original browser.
If you exported a JSON file earlier, import it on the game page rather than emailing the file. Import replaces that game’s checklist in the current browser, including shared bosses and other categories. If import errors, describe the error text in email; attach the file only when that description is not enough.